Don Redding, Director of Policy at the charity coalition National Voices, says:
“National Voices welcomes the Health Service Journal Commission and in particular its emphasis on better relational care, involvement in decisions as the core of good patient experience, and focusing on the person not just the illness.
“It is not helpful to polarise this debate by pitting ‘integrated care’, which is often seen as ‘community-based’, against acute care. Coordinated care is coordinated care, whatever array of services a person may need at a given time. Person centred coordinated care should include people’s use of hospital services, and transitions across settings.