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These policy positions have been developed in close consultation with National Voices members.
Assistive technology can be one step in the journey from more curative to supportive models of care. But it must be remembered that it’s not the kit, but how you use it: assistive technology should be planned into service redesign and encourage a shift to more supportive approaches to care.
Coordinated care is patients’ top priority for change. We believe that nobody should fall through gaps in the system and that all care should be organised around individuals’ needs.
Personal budgets are qone way of enabling people to choose more flexible and personalised services, when supported by useful and ongoing discussions with professionals. They must support people in better managing their conditions and improve wellbeing but not burden them with responsibility for coordinating their own care.
The health inclusion agenda aims to improve access to services and health outcomes for socially excluded groups. Barriers to accessing primary care and a greater reliance on walk in or emergency services, often result in fragmented care and a failure to address underlying social causes of ill health. Professionals and commissioners need to work with the voluntary and community sector to understand these groups’ circumstances to commission more tailored services and monitor improvements.