Patient voice

Rachel Matthews introduces our Patient Partners programme. 

James Munro, CEO of Care Opinion, sets out how patients can use an online feedback platform to share their experiences of care in a safe and simple way that leads to learning and change.

Patient engagement advocate Linda Partridge shares her insight into what makes engagement and involvement with parents successful.

Jules Horton explains why no source of patient feedback should be overlooked – instead they should be cherished as untapped goldmines that could transform the way the NHS works for the better.

As one of seven citizen ambassadors for Surrey Heartlands, mother-of-two Sally Dack talks about her professional and personal experiences and what she hopes to achieve.

Guidance published by NICE this month looks at people's experiences in adult social care services and how they can be improved. In this blog post, ex-chair Alice Maynard shares why it's so important for the guidance to be shaped by the experiences of people receiving social care.

Iza Gill is a mother of two and has been working with the Professional Record Standards Body to provide a parent’s perspective on information sharing in healthcare.

Anya is based in Dorset and has lived experience of several long term health conditions. She worked as a self-management coach, supporting others to self-manage through one to one coaching and group courses, and is involved in local service evaluation, commissioning and development. In this blog post Anya reflects on her learnings from the Four Nations Self-management Summit.

Fiona Carey shares the why and how of co-production: why it matters and how to start co-producing in practice.

Web developer Lindsey Fallow, a patient with complex health issues, reflects on NHS Digital’s E-Nursing campaign and the need for healthcare providers to keep pace with technological change to deliver the best care.