National Voices responds to CQC State of Care report

Thu, 13 October 2016

National Voices responds to the Care Quality Commission's (CQC) annual ‘State of Care’ report which sets out current challenges based on intelligence from their monitoring and inspection activity.

The Care Quality Commission (CQC) has published the annual ‘State of Care’ report which sets out current challenges based on intelligence from their monitoring and inspection activity.

Commenting on publication of the report, Jeremy Taylor, chief executive of National Voices, the coalition of health and care charities, said:

The CQC’s State of Care report exposes the effects of chronic underfunding of social care services. Today we see people left to fund their own care, providers unable to deliver services, and a knock-on effect on overstretched NHS services as people repeatedly need help due to inadequate care arrangements.

Health is not just about the NHS – it is about wellbeing, and how people are supported to live healthy lives. Sustainable health services are impossible without investment in social care, prevention, and in the voluntary and community sector.

There is an urgent need for more money for health and care, but that money should not simply be used to plug gaps in the existing system. The things that people most need to stay well are the things that are most underfunded: preventive support, better conversations in primary care, support to manage conditions successfully, community based holistic support and care provided at home.

The forthcoming Autumn Statement is the new Prime Minister and Chancellor’s opportunity to show that they understand the challenges facing all parts of the  health and care system, and that they are willing to tackle them.

The CQC’s report highlighted that working in partnership with people and communities directly links to higher quality care. Commenting, Jeremy Taylor said:

The CQC has concluded that a distinguishing feature of services they deem to be ‘good’ or ‘outstanding’ is how well they engage with patients, families and people who use their services. We welcome the CQC’s clear statement that a core tenet of high quality care is working in partnership with  patients, families and carers.

For further comment or interview requests, please contact Andrew McCracken, National Voices’ Head of Communications, on 020 3176 0737 or andrew.mccracken@nationalvoices.org.uk.