Putting the six principles into practice

Wed, 15 June 2016

The People and Communities Board, one of the Five Year Forward View programme boards, has published Six principles for engaging people and communities. The principles offer a practical steer on developing the ‘new relationship with people and communities’ set out in the Five Year Forward View and will be useful for anyone engaged in transforming health and care.

The People and Communities Board, one of the Five Year Forward View programme boards, has published Six principles for engaging people and communities: putting them into practice.

The six principles were developed by the Board, in conjunction with the new models of care ‘vanguards’ sites, to give practical support to services as they deliver the ‘new relationship with people and communities;’ set out in the Five Year Forward View. This new paper sets out why the principles are important, and offers case studies and key questions to help local leaders put them into practice.

Commenting on Six principles for engaging people and communities: putting them into practice, Jeremy Taylor, chair of the People and Communities Board and chief executive of National Voices, said:

All the evidence points the same way: that working in partnership with people and communities leads to better health, better outcomes and better use of the money.

Whether it is shared decision making in the GP surgery, multidisciplinary team working in the hospital, or co-designing services with the public, involving people is not a ‘nice to do’, it is a ‘must do’.

Patients, carers and the public can help. They can help busy and overstretched managers and clinicians grappling with the need to ‘transform’ and ‘sustain’ NHS and social care services.

Engagement and involvement is no longer something organisations can delegate to their ‘patient engagement lead’; this is core business.

As NHS and social care services attempt to transform services to create a more sustainable system, the six principles give a steer to local planners on how and why to engage the communities they serve. The document provides an introduction to putting the principles into practice, offers case study examples of where it has been done well, and suggests indicators and measures of success.

The six principles move beyond the traditional notion of engaging patients, to include the valuable role that carers, volunteers, communities, and voluntary groups can play.

Six principles for engaging people and communities: putting them into practice. has been created to support anyone engaged in transforming health and care, including Sustainability and Transformation Plan leads, local authorities, Clinical Commissioning Groups, NHS Trusts, GP surgeries, frontline staff, and the voluntary and community sector. An accompanying paper, Six principles: definitions, evaluation and measurement, sets out indicators that local areas can use to assess their work.

Notes

For further information, contact Andrew McCracken on 020 3176 0737 or andrew.mccracken@nationalvoices.org.uk.

Download Six principles for engaging people and communities: putting them into practice.

Download Six principles for engaging people and communities: definitions, evaluation and measurement.

The People and Communities Board is one of the programme boards established to aid delivery of the NHS Five Year Forward View. The Board’s role is to influence, challenge and support health and care system to improve engagement and deliver person-centred services.

The six principles for engaging people and communities are:

  • Care and support is person-centred: personalised, coordinated, and empowering.
  • Services are created in partnership with citizens and communities.
  • Focus is on equality and narrowing inequality.
  • Carers are identified, supported and involved.
  • Voluntary, community and social enterprise, and housing sectors are involved as key partners and enablers.
  • Volunteering and social action are key enablers.

#sixprinciples

Site themes: 
Publications
Coordinated care
Care and support planning
A Sector Voice