Working with National Voices

National Voices works locally and nationally with leaders of change in health and care, health professionals and the voluntary sector to influence policy and improve practice.

Since 2008 we have been defining best practice in redesigning services to adopt and deliver person-centred (‘personalised’) care, and that expertise can be brought to your organisation.

Consultancy and Advice

We offer a range of bespoke consultancy and advisory services: from one-off analysis and strategic advice, to multi-year tailor-made advisory programmes.

We help you understand and act on ‘what matters to people’ using health and care services. As well as our own executive team, we can mobilise expertise from a range of associates, member charities, people with lived experience of using services, and leading trainers and developers in person-centred approaches.

Some of our consultancy work has involved helping organisations to rethink how they do community engagement, service redesign and transformation. We have advised foundation trusts, transformation boards for integrated care, and research programmes, bringing the service user perspective and voice of the voluntary sector. As part of our advisory work on research programmes and quality improvement, we are partners of the THIS institute and the Birmingham, RAND and Cambridge Evaluation (BRACE) Centre.

Primary care networks

We’re helping Primary Care Networks think about how they keep communities at the centre of their design – read about some of our work. If your Primary Care Network is interested in delivering the Comprehensive Model for Personalised Care or developing your community engagement work, get in touch.

National Voices is a member of the Sonder group – a consortium made up of values-driven organisations that provide consultancy and advice. The consortium is registered on all major public procurement frameworks for government, health, social care and education. Sonder brings proven approaches and builds effective relationships to achieve sustainable impact that benefits people using services.

Leadership training

National Voices is part of the award winning team behind the NHS Leadership Academy’s Nye Bevin programme and Elizabeth Garrett Anderson programme. Both are targeted at aspiring leaders and more than 3,000 NHS staff have taken part.

To discuss how National Voices can support your organisation, please email