People helping people: the future of public services

This report examines how public services can become more open and engage citizens more actively. This includes social action in the form of peer support in healthcare settings as well as various other forms of social engagement. The report looks at the challenges public services can have when engaging volunteers and the public in this way and encourages more action to be taken. The report looks at evidence and challenges around evidence in particular.

Resource author: 
NESTA
Published date: 
2014
Origin: 
Peer Support Model: 
Resource type: