Age UK Integrated Care: Mrs C's Story

Here's the shared example

Mrs C lives with her husband but had felt that she was becoming increasingly reliant on him, which was causing tension.  She had lost confidence to go out on her own and had found her social world had shrunk.  Mrs C has diabetes, heart disease and dementia, among other conditions.  She didn’t have a package of care but often visited her GP and was missing her diabetes appointments.

How we helped

Mrs C wanted to be able to do the things that she used to enjoy. We spent time finding out what those things were as well as identifying ways to help her manage her diabetes more effectively.

We initiated social activities and attendance at support groups over a period of a few weeks, building on Mrs C’s confidence incrementally, so that she was able to take on more activities and challenges.

Two months later…

Mrs C attended a Stress Buster course accompanied by volunteer. This had an additional benefit as she was able to socialise with other attendees.

Mrs C also attended a diabetes support group and shared her experiences with others. She keeps her regular appointments with the podiatry service and diabetes nurse.

Mrs C and her husband enjoy bowling and have joined the theatre group.  Mrs C also attends the Memory Cafe and a coffee group, independently.

She has had fewer visits to her GP and her husband said that the support they both received probably prevented him from having a breakdown.

Population groups: 
Older people
People with long term conditions
Posted by...
Age UK Integrated Care Team