Webs of care

To understand why service users want integrated care, we need to understand their experiences of the fragmented systems they currently face.

Below, National Voices publishes seven 'webs of care', designed for us by patients, service users or their organisations. These show the complexity of the services which patients must navigate -- sometimes with little assistance to link them together.

The care webs were used in events at the autumn party conferences, jointly organised by National Voices, The Royal College of GPs, and the Alzheimer’s Society, on 'Seamless Care – Whose Job is it Anyway?'

See our report of the fringe events, and the resulting media articles:

• Guardian Society - personalising care by integrating services 19.10.11
• Health Service Journal - we all want integrated care  13.10.11 (subscriber only)

At the conference Barbara Pointon, whose husband Malcolm lived with Alzheimer’s for many years, shared his ‘web of care’ and the challenges they faced in navigating it.

Click on a web for an enlarged version.

Malcolm Pointon's 'web of care' -- Alzheimer's Disease

Web of care - Breast Cancer

Web of care - Euan, Gregor and Mum

Web of care - Jane Robinson

Web of care - Natalie

Web of care - Diabetes

Web of care - Motor Neurone Disease