Vacancies

Join the National Voices team.

Current vacancies

Business Development Manager

Location: London, Greater London (Hybrid)

Salary: £39,000 – £44,000 per year FTE

Hours: Part-time (28 Hours per week )

Contract: Permanent

Closing date: 26 May 2025

Apply here

Job description

The role

We are looking for an entrepreneurial and ambitious Business Development Manager to lead our organisational efforts around income generation. The role is ideal for someone with experience in fundraising and/or business development interested in leading the work of a small but impactful and highly respected charity in the health and social care space.

At National Voices, fundraising responsibilities are shared across the organisation, so it is important that the successful candidate is able to work in a collaborative way with others and is just as happy with rolling up their sleeves and writing bids and supporting others to.

National Voices’ is a unique organisation and so we are keen to bring on board a Business Development Manager who understands what our niche offer is and can work creatively to find funders and clients who are interested in that. We’re proud to be an organisation:

Which brings together 200+ health and care charities, connecting us with the experiences of millions of people.
With an impactful policy and public affairs function, which is able to get into the room with top policy and political figures to make the case for a more person-centred and equitable health and care system.
With a strong research function, which is able to credibly and impactfully bring together the insights of people who experience health inequalities and people with long-term conditions in a way that informs and improves the practice of decision makers in the NHS and social care.
With a skilled lived experience team, that works to develop the skills and knowledge of decision makers in health and care around co-production and co-design, and invests in the skills and agency of people with lived experience of health and care.
With a strong focus on reducing health inequalities and a commitment to anti-racist and anti-oppressive approaches to our work.

While your primary role will be raising funds for National Voices, you will need to be confident in acting as an ambassador for the organisation and in conveying who we are, what we do and the key priorities of our members and people who use health and care.

Responsibilities

Maintain and grow a strong pipeline of funders and clients

Overseeing the work of our Membership, Development and Partnership Officer in bringing together weekly information on publicly advertised funding opportunities, periodically testing new search words in line with our strategic and commercial interests.
Ensuring we have access to relevant tendering frameworks.
Maintaining a pipeline of charitable Trusts and Foundations.

Write and submit bids, and support others to

In some instances, leading on bid writing – drafting, costing and submitting high quality bids for both project and core funding.
In other instances, buddying with staff members on bids – carrying out initial call with funders to check fit of projects, supporting with budget development, sharing previous relevant tender responses to support bid writing, supporting submission, leading on the social value response and more.

Support and co-ordinate fundraising efforts of the staff team

Co-ordinating the triaging and prioritisation of funding bids within the team, in line with our strategic priorities.
Matching project ideas from across the team with funding opportunities.
Organising fundraising meetings and ensuring the organisational income generation tracker is up to date.
Supporting members of the staff team to develop their business development and fundraising skills.
·Providing advice and support to the wider team on compliance with our organisational ethical fundraising policy, the ABPI code, the ABHI code and the Code of Fundraising Practice.
Maintaining our rate card.

Maintain and develop relationships with prospective funders, clients and organisations we may wish to partner with on funded projects

Maintaining and developing relationships with grant funding teams at pharmaceutical companies – keeping them updated on our priorities and pitching potential projects for grant funding.
Alongside other managers and the Senior Management Team, maintaining and developing relationships with development teams at organisations we may want to partner with – consultancy firms, think tanks, research agencies and more.

Manage our partnership scheme

Take lead responsibility for client management and renewals for organisations on our partnership scheme.
Coordinate responses to partnership requests within our staff team. Co-ordinate, develop and oversee the delivery of our partnership offer.

General

Line-manage staff, in the first instance our Membership, Development and Partnership Officer, to include appraisals, setting objectives, monitoring performance and supporting development.
Review our income generation approach regularly and making suggestions for improvements, using insights from both successful and unsuccessful bids.
Report progress on our income generation to the board on a quarterly basis.
Take a pro-active approach to including our members and people with lived experience in all areas of our work.
Follow processes set out to measure, monitor and communicate the impact of our work.
Support good project, financial and data management.
Contribute to the team’s planning activities and undertake other relevant duties as appropriate.
Deputise for other members of the team when needed.
Be prepared to take part in full day events, including providing planning and support.
Be prepared to take part in events outside of core hours, when sufficient notice has been given

Person specification

Values, attitudes and behaviours

Passionate about National Voices’ mission and work.
Proactive, flexible and responsive
Comfortable working in a team, as well as under own initiative
Entrepreneurial and commercially savvy.
Calm under pressure and able to work to tight deadlines while maintaining accuracy.
Committed to reducing inequality and embracing diversity.
Comfortable with a range of views and perspectives and keen to make connections and build relationships.
Willing and confident to assert views, constructively challenge others and receive constructive feedback.

Skills and abilities

Excellent bid writing skills.
Excellent communication skills, both written and verbal.
Strong organisational and project management skills, including demonstrable ability to prioritise workload and maintain quality.
Excellent people skills, able to work collaboratively and flexibly in a small, friendly team, and communicate and collaborate with a wide range of external stakeholders at all levels
Ability to embed clear and reliable processes amongst a team of creative and busy people.
Strong IT skills including Microsoft Office programmes, CRM systems, online conference/meeting software and other programmes where required.
Able to work well under pressure and to tight deadlines while maintaining attention to detail.

Experience, knowledge and understanding

A proven track record in securing funding in the health and care space.
A strong understanding of health and social care.
Experience in strategy development and delivery around income generation, fundraising or sales.
Experience of winning work through competitive tendering (desirable).
Experience of securing funding from Trusts and Foundations (desirable).
Experience of client / account management (desirable).

Our approach to hybrid working

We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.

We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to-face meetings with clients and partners where this enhances the work.

We assume that this would usually not amount to more than one day per fortnight for people who work full time.

We are happy to discuss how this sits in your life. This can be agreed by your line manager.

Equality and inclusion

As reflected in our Equality Action Plan, we are committed to being a truly diverse organisation. We want to ensure that our trustees, staff members, lived experience partners and volunteers come from a wide range of backgrounds, each bringing their own unique perspectives and experiences. We want to ensure that everyone feels heard and is fully able to participate and thrive.

We are committed to diversifying our team in order to broaden the insight and experiences we can draw on, and to do our work more credibly. So we strongly encourage people from a Black, Asian or Minority Ethnic background, and people who live with health conditions or disability to apply. Our offices are fully accessible and we are an LGBT+ friendly employer. Men are currently underrepresented in our team so we would welcome applications from men and non-binary people.

We welcome applications from people who have been in contact with the criminal justice system. For some roles, you may be asked to undergo a basic or enhanced DBS check, but you will only be deemed ineligible for roles which relate to any offences on your criminal record.

We have a range of benefits in place to ensure everyone can thrive, for example:

We are a Disability Confident employer
We offer enhanced parental and sickness leave
We offer flexible working wherever possible
We provide our employees with an annual wellbeing allowance
And much more

Find out more about our commitments as a Disability Confident Committed employer here.

Application Instructions

Please apply by Monday 26 May. We will let you know the outcome of your application by Thursday 5 June. Interviews will be held on Monday 9 June via Teams.

Please note, we will be blind shortlisting all applications, so we ask you not to include your name in your application.

If you are invited to interview, we will ask you about any reasonable adjustments you will need to be able to participate. We will share interview questions in advance of the interview. If you require any adjustments at any stage of your application, please do not hesitate to get in touch with Matthew Haslehurst, Director of Finance and Operations.

Please specify any access or other requirements of which we need to be aware for the online interview.