Patients, service users and their organisations have welcomed the listening period announced by the government. This is a chance to have our voices heard. But it is not the first opportunity. For a year, from the White Paper onwards, we have been responding constructively to all government consultations, and arguing for changes to the Bill.
The aim of this paper, therefore, is to assist the Future Forum by summarising from those consultations the nine key demands made by the patient, service user and carer movement, and pointing the way to solutions. Our ‘big shouts’ are:
Integration, integration, integration
Right care, right place, right time
Information and communication that work for us, now