Michael Bourke is Membership Manager at National Voices and leads on all membership activities for the organisation. Prior to joining National Voices, Michael was Communications and Membership Officer at Irish in Britain, a charity leading in culturally-specific care models for BAME communities. Previous to this he has worked in the charity sector here in London, a Government Department in Ireland and a marketing body in Denmark.
Pia has worked for the organisation since 2004 when it was still the Long-term Conditions Alliance. She balances giving PA support to an extremely busy chief executive with supporting the National Voices’ team with administration support. This includes involvement in finance, membership, purchasing, events, diary management and day to day troubleshooting.
Holly Dawson has been the Communications and Membership Officer for National Voices since March 2016. She works on external and member communications, including the website, newsletter, media relations and social media. Holly has worked for voluntary organisations since graduating with a degree in Psychology in 2014. Her previous roles were in communications, campaigns and volunteer management at the Challenging Behaviour Foundation, the national charity for people with severe learning disabilities whose behaviours challenge.
Sarah Hutchinson is Policy Advisor at National Voices, where she takes a lead on health literacy and inequalities. She previously worked in policy and research at St Mungo’s Broadway, focusing on improving access to healthcare for homeless people, and on addressing women’s homelessness. She has also worked as policy officer at women’s charity Platform 51. Sarah has a doctoral in social policy.
Natalie leads National Voices’ Wellbeing Our Way programme. Wellbeing Our Way is about enabling people to manage their health in ways which matter to them by developing approaches such as peer support, supported self management and care and support planning. In her previous role, Natalie engaged some of the least heard groups of young people - including young people with experience of mental health problems, young parents and children with disabilities - in commissioning decisions. Before this, Natalie was a social worker and she holds a postgraduate foundation certificate in systemic practice.
Andrew McCracken is Head of Communications at National Voices and leads on all external and member communications for the organisation. Prior to joining National Voices, Andrew was Head of Communications at London South Bank University. He preciously led the Public Affairs function at the Royal College of Physicians and has held a number of communications positions within the NHS.
Don Redding is Director of Policy for National Voices, the coalition of national health and social care charities working to bring service user voice into policy making in England. He has led National Voices’ work on integrated care, including the production of five ‘narratives’ demonstrating what people themselves want from ‘person centred coordinated care’. This has helped define the purpose of integration across all system leading bodies and in local areas, and Don remains engaged with the integration pioneers programme. Don also led the development of National Voices’ position statement, ‘Person Centred Care 2020’. He is currently part of the Realising the Value programme working with NHS England to develop a new articulation of value in health and care, based on what matters most to people and communities to inform the NHS Five Year Forward View. A former social care journalist, Don has worked for leading national voluntary organisations since 1991, and was previously head of policy and communications for Picker Institute Europe.
Jeremy Taylor is chief executive of National Voices, the national coalition of health and care charities for England. Jeremy acts as a representative, expert advisor, writer, commentator and speaker on issues that National Voices champions, especially person centred care, and patient and public engagement.
Hannah is National Voices’ Projects and Events Assistant and assists the team in events organisation and administration. After graduating in 2015 with a degree in International Development, she has undertaken roles in the campaigns and diversity departments of several charities and organisations.