Staff
Michael Bourke
Michael Bourke is Membership Manager at National Voices and leads on all membership activities for the organisation. He is the coordinator of the Local Influencing and Campaigning Network and leads on member engagement and recruitment. Please contact him to discuss your existing membership or to find out more about joining our coalition.
Prior to joining National Voices, Michael was Communications and Membership Officer at Irish in Britain, a charity leading in culturally-specific care models for BAME communities. Previous to this he has worked in the charity sector here in London, a Government Department in Ireland and a marketing body in Denmark.
Pia Charles
Pia has worked for the organisation since 2004 when it was still the Long-term Conditions Alliance. She balances giving PA support to an extremely busy chief executive with supporting the National Voices’ team with administration support. This includes involvement in finance, membership, purchasing, events, diary management and day to day troubleshooting.
Holly Dawson
Holly Dawson has been the Communications and Membership Officer for National Voices since March 2016. She works on external and member communications, including the website, newsletter, social media and digital design. Holly has worked in the health and care voluntary sector since graduating with a degree in Psychology from the University of Oxford. Her previous roles were in communications, campaigns and volunteer management within a small learning disability charity.
Sarah Hutchinson
Sarah Hutchinson is Policy Advisor at National Voices, focusing on the work of the Five Year Forward View People and Communities Board. She previously worked in policy and research at St Mungo’s Broadway, focusing on improving access to healthcare for homeless people, and on addressing women’s homelessness. She has also worked as policy officer at women’s charity Platform 51. Sarah has a doctorate in social policy.
Natalie Koussa
Natalie leads National Voices’ Wellbeing Our Way programme. Wellbeing Our Way uses regional and national communities of practice to spread person-centred approaches like peer support, supporting self management and care and support planning. Natalie began her career as a child in need social worker and has a background in involving children, young people and parents in commissioning decisions across a Local Authority and Clinical Commissioning Group. She is Deputy Chair of Ditch the Label, one of the UK's largest anti-bullying charities.
Matt Lloyd
Matt is Head of Operations at National Voices. Matt leads on key operational and business activities including finance, governance and contract management. He has17 years’ experience of operational, membership, communications and IT roles in the voluntary, statutory and private sectors. Previously Matt worked in operations and membership roles with the National Council for Palliative Care and Dying Matters Coalition.
Andrew McCracken
Andrew McCracken is Head of Communications at National Voices and leads on external communications and membership for the organisation. Prior to joining National Voices, Andrew was Head of PR and Communications at London South Bank University. He previously led the Public Affairs function at the Royal College of Physicians and has held a number of communications positions within the NHS.
Don Redding
Don Redding is Director of Policy for National Voices, the coalition of national health and social care charities working to bring service user voice into policy making in England. He has led National Voices’ work on integrated care, including the production of five ‘narratives’ demonstrating what people themselves want from ‘person centred coordinated care’. This has helped define the purpose of integration across all system leading bodies and in local areas, and Don remains engaged with the integration pioneers programme. Don also led the development of National Voices’ position statement, ‘Person Centred Care 2020’. He is currently part of the Realising the Value programme working with NHS England to develop a new articulation of value in health and care, based on what matters most to people and communities to inform the NHS Five Year Forward View. A former social care journalist, Don has worked for leading national voluntary organisations since 1991, and was previously head of policy and communications for Picker Institute Europe.
Jeremy Taylor
Jeremy Taylor is chief executive of National Voices, the national coalition of health and care charities for England. Jeremy acts as a representative, expert advisor, writer, commentator and speaker on issues that National Voices champions, especially person centred care, and patient and public engagement.
Hannah West
Hannah is National Voices’ Projects and Events Assistant and assists the team in events organisation, administration and membership engagement. After graduating in 2015 with a degree in International Development, she has undertaken roles in several organisations, in areas including policy and campaigns, and diversity.