Staff
Charlotte Augst
Charlotte is the Chief Executive of National Voices. Prior to joining National Voices in March 2019, Charlotte led the work of the Richmond Group for five years, developing strategy, facilitating discussions and representing the Group externally. She came to London in 1997, after completing a law degree in Germany, to pursue postgraduate studies at the University of London. She holds a PhD in law and medical ethics. Charlotte has held senior positions in health and research policy – in Parliament, for national regulators, and in the charitable sector. She has been a Trustee of Mosaic Clubhouse, a Brixton based mental health recovery charity, since 2015.
Laura Bell
Laura works on various aspects of external communications, member engagement and events organisation. Amongst other things, Laura leads on newsletters, social media, digital design and content for the National Voices website. Prior to this, Laura was the Digital Content and Marketing Manager at the Health Bloggers Community and led on content and social media strategy, events organisation and community engagement. She has also held several positions within community and educational environments working with young people.
Jess Brayne
Jess is the Membership and Events Manager for National Voices. She is responsible for shaping and implementing National Voices’ membership strategy, ensuring high levels of member engagement in National Voices’ work, recruiting new members, and leading a varied and active programme of events. Prior to joining National Voices Jess worked for various charities, holding membership roles at Equality Challenge Unit and Design Business Association. Outside of work Jess is a Councillor in the London Borough of Barnet.
Hannah Chalmers
Hannah is Policy and Public Affairs lead and works with our members on a selection of strategic projects promoting person-centred care. Prior to joining National Voices, Hannah worked for Muscular Dystrophy UK in a policy role that included working directly alongside patients, health professionals and NHS commissioners to identify and resolve gaps in specialist care. She worked at local, regional, national and international levels with renowned experts in rare muscle diseases. Hannah also worked for an MP prior to and throughout the 2015 General Election campaign and has worked in a range of other policy, campaigning, and advocacy based roles in the third sector.
Pia Charles
Pia has worked for the organisation since 2004 when it was still the Long-term Conditions Alliance. She balances giving PA support to an extremely busy chief executive with supporting the National Voices’ team with administration support. This includes involvement in finance, membership, purchasing, events, diary management and day to day troubleshooting.
Don Redding
Don Redding is Director of Policy and Partnerships for National Voices. He is responsible for our strategy to influence national, regional and local health and care bodies, working with a mandate from our members. He also develops our partnerships with the networks and organisations best placed to develop person-centred care to the next stage.
Don is a recognised thought leader on person-centred and community-based approaches to health and wellbeing, and has led our work defining and promoting coordinated care as a response to the national priority of ‘integration’. He has a strong interest in the future of primary care; and in the implications of ‘multimorbidities’ becoming the norm among people using NHS services. Don is a former journalist and previously worked at Picker Institute Europe.