Laura joined National Voices in August 2017 and works on various aspects of external communications and member engagement. Amongst other things, Laura leads on newsletters, social media, design and content for the National Voices website. Prior to this, Laura was the Digital Content and Marketing Manager at the Health Bloggers Community and led on content and social media strategy, events organisation and community engagement. She has also held several voluntary positions within community and education environments working with disadvantaged young people.
Hannah is Policy and Public Affairs lead and works with our members on a selection of strategic projects promoting person-centred care. Prior to joining National Voices, Hannah worked for Muscular Dystrophy UK in a policy role that included working directly alongside patients, health professionals and NHS commissioners to identify and resolve gaps in specialist care. She worked at local, regional, national and international levels with renowned experts in rare muscle diseases. Hannah also worked for an MP prior to and throughout the 2015 General Election campaign and has worked in a range of other policy, campaigning, and advocacy based roles in the third sector.
Pia has worked for the organisation since 2004 when it was still the Long-term Conditions Alliance. She balances giving PA support to an extremely busy chief executive with supporting the National Voices’ team with administration support. This includes involvement in finance, membership, purchasing, events, diary management and day to day troubleshooting.
Matt is Head of Operations at National Voices. Matt leads on key operational and business activities including finance, governance and contract management. He has17 years’ experience of operational, membership, communications and IT roles in the voluntary, statutory and private sectors. Previously Matt worked in operations and membership roles with the National Council for Palliative Care and Dying Matters Coalition.
Andrew McCracken is Head of Communications at National Voices and leads on external communications and membership for the organisation. Prior to joining National Voices, Andrew was Head of PR and Communications at London South Bank University. He previously led the Public Affairs function at the Royal College of Physicians and has held a number of communications positions within the NHS.
Don Redding is Director of Policy for National Voices, the coalition of national health and social care charities working to bring service user voice into policy making in England. He has led National Voices’ work on integrated care, including the production of five ‘narratives’ demonstrating what people themselves want from ‘person centred coordinated care’. This has helped define the purpose of integration across all system leading bodies and in local areas, and Don remains engaged with the integration pioneers programme. Don also led the development of National Voices’ position statement, ‘Person Centred Care 2020’. He is currently part of the Realising the Value programme working with NHS England to develop a new articulation of value in health and care, based on what matters most to people and communities to inform the NHS Five Year Forward View. A former social care journalist, Don has worked for leading national voluntary organisations since 1991, and was previously head of policy and communications for Picker Institute Europe.
Jeremy Taylor is chief executive of National Voices, the national coalition of health and care charities for England. Jeremy acts as a representative, expert advisor, writer, commentator and speaker on issues that National Voices champions, especially person centred care, and patient and public engagement.