National Voices launches Annual Report 2021-22
- Timely Access to Care
- Unlocking the digital front door
- Paper Works
- Ask How I Am
- Voices for Improvement
- COVID-19
- Primary care
- Health inequalities
- Lived experience
- Communication and administration
Today sees the launch of our Annual Report 2021-22.
During this period, and beyond, we have maintained a strong focus on health inequalities in everything we do. Our Voices for Improvement programme, generously supported by the Health Foundation Q Community has helped us to bring lived experience and codesign into our work. Our Lived Experience Partners are trained to bring their perspective and insights to support system leaders to develop their personal and organisational practice.
Just some of the highlights detailed in this report are:
- Timely access to care: Principles for recovery
- Unlocking the digital front door – keys to inclusive healthcare
- Paper Works: the critical role of administration in quality care
- Ask How I Am: Supporting emotional health among people living with long-term conditions
During 21/22 we have hosted ten virtual events, welcoming hundreds of attendees from across the UK and beyond. Attendees included our members and partners, system leaders, people with lived experience and academics. Visit our YouTube channel to access recordings of past events. Highlights included Valuing Lived Experience and the launch of the #AskHowIAm campaign and report.
Our Chair, Helen Buckingham observes in her introduction to this year’s annual report,
The work which National Voices leads with its members has never been more needed. Making sure that the real experiences of people who are using health and care services are front and centre of the minds of the people making decisions about those services is critical.