Our work

As a coalition of health and care organisations, we work collaboratively and in partnerships on a range of projects that promote person-centred care.

We have expertise in what matters to people relating to health and care, how to involve people in service design, and how to work with the Voluntary, Community and Social Enterprise sector.

Our evidence shows that person-centred approaches are safer, more effective, lead to better health outcomes and improve the experience of care.

Person-centred approaches are key to the longer term sustainability of the NHS and of social care. Despite this, person-centred care is still far from mainstream.

We champion person-centred care by:

  • Influencing national policy so that person-centred care is the central ambition for service reform and is embedded in funding, levers, incentives, training and measurement.

  • Improving the practice of health and care services and professionals so that they adopt more person-centred approaches.

  • Working with our members to show the vital role of the voluntary sector in improving people's lives.