Peer Support - Opportunities and Challenges

In late 2020, National Voices brought together a group of individuals and organisations involved in offering peer support online to discuss the ways in which online tools have been used to deliver peer support, both before and during the pandemic – this included what we know about who peer support online works for, and who might miss out. We've now created a summary document exploring opportunities and challenges in this area (see download).

This is an insight summary and rounds up what has been learned so far in the project and is the third output following on from a blog that outlines key learnings from during the pandemic, and a learning pack. 

The summary available to download here reflects the growing need for more people to be supported to manage their conditions without formal health services and the existing recognition of the strength of peer support in enabling people to do this, which creates a fresh opportunity to make the case for peer support and to improve access to it.