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National Voices collaborates with partner organisations on publications relevant to the inclusion of patient, service user and carer voices in policy debate.
The following are available. Please click on the title to download each publication.
National Voices, Nesta, May 2015
Published by National Voices and Nesta, this report is eveidence that peer support can help people feel more knowledgeable, confident and happy, and less isolated and alone. The report also showed that there is a limited understanding of the different forms of peer support, how best to deliver support and the forms of training and infrastructure to get the most impact from it; so, further evidence is needed to fully understand the impact it has on the health service and individuals with long-term health conditions.
National Voices, Royal Pharmaceutical Society, March 2015
On the 24 February 2015, The Royal Pharmaceutical Society and National Voices held a joint event attended by members of National Voices to explore the role of pharmacy in delivering person-centred care to people with long-term conditions. This short report contains excerpts from the discussions.
National Voices, Think Local Act Personal, March 2015
This is the fifth of National Voices' narratives on person- centred coordinated care. In this narrative, National Voices and Think Local Act Personal (TLAP) describes some outcomes and success factors in the care and support of children and young people with complex lives, from their perspective and that of the people who are important to them.
National Voices, The National Council for Palliative Care, February 2015
This is the fourth of National Voices' narratives on person- centred coordinated care. This narrative has been jointly published by National Voices and the National Council for Palliative Care. The narrative describes some critical outcomes and success factors in end of life care, support and treatment, from the perspective of the people who need that care, and their carers and families.
National Voices, Age UK, UCL Partners, December 2014
This is the third of National Voices' narratives on person- centred coordinated care. This narrative describes the way older people want high quality coordinated care to support them, from their perspective.
National Voices, September 2014
In this report, National Voices members describe how person centred care should look by 2020 and how to achieve it They flag dos and don’ts for the next government and highlight the contributions that voluntary and community organisations can offer to achieve radical improvements in health and social care.
National Voices, Think Local Act Personal, August 2014
This is the second of National Voices' narratives on person- centred coordinated care. This narrative has been jointly published by National Voices and Think Local Act Personal, developed in partnership with NHS England through its voluntary sector Strategic Partners Programme. It describes some critical outcomes and success factors in the care, support and treatment of people who use mental health services, from their perspective.
National Voices, July 2013
National Voices used literature reviews and a comprehensive survey of patient groups and organisations to establish whether the right set out in the NHS Constitution - to receive clinically appropriate treatments that have been approved by NICE (the National Institute for Health and Care Excellence) – is being delivered in practice. This report identifies a number of barriers and makes a series of recommendations.
Academy of Medical royal Colleges, NHS Confederation, National Voices, June 2013
This report says rising demand and limited resources mean the reorganisation of services is essential for the NHS to remain sustainable and to continue providing safe, effective clinical care that meets patients' needs. It calls for meaningful engagement of the public, patients, politicians and health professionals in proactive, well-planned service changes, and highlights the highly influential role for clinicians in communicating a clear case for change.
National Voices, Think Local Act Personal, May 2013
This is the first of National Voices' narratives on person- centred coordinated care. This narrative is commissioned by NHS England on behalf of the National Collaboration for Integrated Care and Support. It sets out what matters most to patients and service users and develops 'I Satements' from the perspective of service users.
National Voices, March 2013
On NHS Change Day National Voices issued this report, demainding a proper repsonse to the Francis report and highlighting some of the urgent changes we need to see.
National Voices, October 2012
National Voices released this report on Monday 15 October, when Robert Francis QC was due to publish a delayed report into failures at the Mid Staffordshire Foundation Trust in 2005-9. It calls for greater urgency in improving patient safety and care quality and warns of the risks of further patient safety issues arising while NHS planner and providers continue to “wait for further instructions”.
Royal College of Physicians, December 2011
Foreword by Jeremy Taylor. This report is the output of a joint working group including National Voices and recommends a national standing committe to oversee the standards to which all patient records should be accredited.
With NHS Alliance and Turning Point, November 2011
Raising the Bar: driving co-production through clinical commissioning, reports on a workshop held by the NHS Alliance, Turning Point and National Voices to discuss new community-focused approaches to designing local services.
Good Governance Institute, July 2011
National Voices helped to design this briefing for NHS commissioning group boards on how to assure themselves they are improving care for people with long term conditions.
NHS Confederation, 2011
Liberating the NHS: what might happen? is the report of a health leaders' summit convened by the NHS Confederation in November 2010 to examine the implications of the government's White Paper for the NHS. National Voices chief executive Jeremy Taylor was a contributor.
NHS Alliance, June 2010
Whose NHS is it anyway? Sharing the power with patients and the public, is a joint report by the NHS Alliance, National Voices, NAPP, NALM, PiF, Diabetes UK and AHP.
It calls for GP practices and commissioners to be more responsive to communities; for 'co-production' of services with their users; and for extending shared decision making.