National Voices collaborates with partner organisations on publications relevant to the inclusion of patient, service user and carer voices in policy debate.

The following are available.

The role of pharmacy in delivering person- centred care 

National Voices, Royal Pharmaceutical Society, March 2015

On the 24 February 2015, The Royal Pharmaceutical Society and National Voices held a joint event attended by members of National Voices to explore the role of pharmacy in delivering person-centred care to people with long-term conditions. This short report contains excerpts from the discussions.

Person centred care 2020: Calls and contributions from health and social care charities

National Voices, September 2014

In this report, National Voices members describe how person centred care should look by 2020 and how to achieve it  They flag dos and don’ts for the next government and highlight the contributions that voluntary and community organisations can offer to achieve radical improvements in health and social care. 

Teeth in the NHS Constitution

National Voices, July 2013

National Voices used literature reviews and a comprehensive survey of patient groups and organisations to establish whether the right set out in the NHS Constitution - to receive clinically appropriate treatments that have been approved by NICE (the National Institute for Health and Care Excellence) – is being delivered in practice. This report identifies a number of barriers and makes a series of recommendations.

Changing Care, Improving Quality

Academy of Medical royal Colleges, NHS Confederation, National Voices, June 2013

This report says rising demand and limited resources mean the reorganisation of services is essential for the NHS to remain sustainable and to continue providing safe, effective clinical care that meets patients' needs. It calls for meaningful engagement of the public, patients, politicians and health professionals in proactive, well-planned service changes, and highlights the highly influential role for clinicians in communicating a clear case for change.

After Francis: Doing Justice

National Voices, March 2013

On NHS Change Day National Voices issued this report, demainding a proper repsonse to the Francis report and highlighting some of the urgent changes we need to see.

Not the Francis Report: How to Ensure Safety and Quality

National Voices, October 2012

National Voices released this report on Monday 15 October, when Robert Francis QC was due to publish a delayed report into failures at the Mid Staffordshire Foundation Trust in 2005-9. It calls for greater urgency in improving patient safety and care quality and warns of the risks of further patient safety issues arising while NHS planner and providers continue to “wait for further instructions”.

Developing Standards for Health and Social Care Records

Royal College of Physicians, December 2011

Foreword by Jeremy Taylor. This report is the output of a joint working group including National Voices and recommends a national standing committe to oversee the standards to which all patient records should be accredited.

Co-production in commissioning

With NHS Alliance and Turning Point, November 2011

Raising the Bar: driving co-production through clinical commissioning, reports on a workshop held by the NHS Alliance, Turning Point and National Voices to discuss new community-focused approaches to designing local services.

 Good governance - long term conditions

Good Governance Institute, July 2011

National Voices helped to design this briefing for NHS commissioning group boards on how to assure themselves they are improving care for people with long term conditions.

 Liberating the NHS: what might happen?

NHS Confederation, 2011

Liberating the NHS: what might happen? is the report of a health leaders' summit convened by the NHS Confederation in November 2010 to examine the implications of the government's White Paper for the NHS. National Voices chief executive Jeremy Taylor was a contributor.

Whose NHS is it anyway?

NHS Alliance, June 2010

Whose NHS is it anyway? Sharing the power with patients and the public, is a joint report by the NHS Alliance, National Voices, NAPP, NALM, PiF, Diabetes UK and AHP.

It calls for GP practices and commissioners to be more responsive to communities; for 'co-production' of services with their users; and for extending shared decision making.