National Voices’ publications, reports and guides.

National Voices has developed five ‘narratives’ that define what person-centred care looks like in different health and care services.

This generic narrative sets out what matters most to patients and service users and develops 'I Statements' from the perspective of service users.
No Assumptions describes some critical outcomes and success factors in the care, support and treatment of people who use mental health services, from their perspective.
I'm Still Me describes how older people want high quality coordinated care to support them in their everyday lives. It reflects the different perspectives and preferences of older people through the development of I Statements.
Every Moment Counts describes some critical outcomes and success factors in end of life care, support and treatment, from the perspective of the people who need that care, and their carers and families.
My life, my support, my choice describes some outcomes and success factors in the care and support of children and young people with complex lives.
Wellbeing Our Way Impact Report
Natalie Koussa, Wellbeing Our Way Programme Lead
September, 2016
What is the role of VCSE organisations in care and support planning?
Natalie Koussa on behalf of the Wellbeing Our Way Care and Support Planning Community of Practice
March, 2016

A guide to collaboration between charities and pharmaceutical companies in the UK

A national framework for local action 2015-2020

National Palliative and End of Life Care Partnership
September, 2015
National Voices, Nesta
May, 2015

A Narrative for person centred coordinated care and support for children and young people with complex lives

Natioinal Voices, Think Local Act Personal
March, 2015