All of us in National Voices sign up to the concept of person-centred care, enabling the patient voice to be heard and collaborative decision-making to flourish. But let me be challenging. Whatever we do at policy or organisational level, our efforts may remain a pipedream unless we can influence the individual consultation: what actually happens between health professionals, patients and family members in that brief moment of time when they come together. What can we do to ensure that each encounter enables the patient to be heard and their views to be taken seriously?
Co-production has become the latest buzzword to capture the imagination of commissioners and health and social care providers, in their quest to provide genuine person centred support to the people they provide services for. Too often though, it has been reduced to being a simple rebranding of its predecessor, "user involvement", with no real or meaningful change taking place.
One of the fundamental principles of the NHS is that it is free at the point of access for all. The exception to this are charges for certain ‘overseas visitors’ including short-term visitors but also people living in the UK with uncertain migration status such as refused asylum seekers.
The Government has announced that from April, new regulations for overseas visitors charging are to be implemented by the NHS. This will have two key impacts: one, that there will now be a legal obligation for hospitals to charge upfront for secondary care, ceasing care where full payment is not received in advance; and two, that charges will be extended to all non-NHS providers of NHS services meaning providers of ‘acute, mental and community NHS services’ will be required to charge in line with overseas visitor rules.
The 'Live your life – living with and beyond lymphoma programme' provides education and support for people who have been diagnosed with and treated for lymphoma. In this blog, the Lymphoma Association's Stephen Scowcroft describes the programme, and how being part of Wellbeing Our Way's supporting self-management community of practice helped the programme's development.
Peter Walsh, Chief executive of Action against Medical Accidents (AvMA) explains why the Government’s proposed cap on recoverable costs in clinical negligence cases will leave many unable to access justice, damage patient safety, and should be of concern to all National Voices members.
Those of us working in the health sector are well-used to discussing concepts like ‘self-management’, ‘shared decision-making’, and ‘patient activation’.
We all know what they mean and that they represent an undeniable good, but how do we make them a reality? How can we ensure that the 15 million people living with long-term conditions in England are supported in becoming truly active participants in their care?
Claire Tomkinson is Wellbeing Development Lead and Policy and Influence Team Lead at Macc, which is the voluntary, community and social enterprise sector support organisation for Manchester. Claire is also Chair of the Board of Trustees at Timebanking UK and believes that we should never ask people what they need without asking what they can give.