Publications

Read National Voices' publications, open letters and reports here.

Filter by Themes & Projects

- 30 May 2025
Working for patients: How improving the experience of patients with long-term conditions can deliver the Government’s ten year health plan
Our new report, undertaken in partnership with Future Health and commissioned by AbbVie, reveals the decline in patient experience for those with long-term conditions in recent years. It calls for urgent Government action to address it as part of the forthcoming Ten Year Health Plan, with a focus on improving the way we measure, understand and act on people’s experiences.
- What We Need Now
- I statements
- Communication and administration
- Integrated care
- Person-centred care
- COVID-19
- Digital health and care
- Lived experience
- Health inequalities
- Hospital waiting lists
- 27 May 2025
Community Languages, Translation and Interpreting Services
In late 2024, National Voices was commissioned by NHS National Healthcare Inequalities Improvement Programme, to explore what measures can be put in place to ensure marginalised communities in need of translation or interpretation services are able to access equitable care.
- Communication and administration
- Digital health and care
- Health inequalities
- Lived experience
- Person-centred care
- Primary care
- Integrated care
- 4 April 2025
Covering the fall-out: National Voices’ members’ concerns surrounding the decision to abolish NHS England and cut ICB running costs by 50%
In March, National Voices was invited to give evidence at a specially convened Health and Social Care Select Committee, following the news of the abolition of NHS England, and 50% running cost cuts to integrated care boards. We have shaped this new paper from the evidence we gathered for that session.
- Health inequalities
- Person-centred care
- Primary care
- Integrated care
- 18 March 2025
Experiences of Urgent Primary Care Services
In July 2024, National Voices held a workshop for its members to consider the experiences of diverse patient groups when they access Urgent Primary Care when their GP surgery is closed. This report sets out the key insights shared in this discussion.
- Primary care
- Health inequalities
- Communication and administration
- 19 February 2025
Impact Report: How the VCSE Health and Wellbeing Alliance has successfully supported the development of inclusive health and care policy, commissioning, and service design
This report shares how, by bringing together a coalition of 18 VCSE organisations and consortia, with unparalleled networks among communities who face the biggest health inequalities, the Health and Wellbeing Alliance has successfully supported the development of inclusive health and care policy, commissioning and service design.
- VCSE Health and Wellbeing Alliance
- Health inequalities
- 28 October 2024
Joint letter to the Chancellor ahead of the Autumn Budget
In a letter signed by 65 health and care organisations, National Voices calls on the Chancellor of the Exchequer to ensure the third sector and those it advocates for have the resources needed to close the gap in healthy life expectancy.
- Health inequalities
- Lived experience
- Primary care
- Hospital waiting lists
- 25 September 2024
Evidence review: Health inequalities framework for ICSs
National Voices and The Point of Care Foundation are working with the Care Quality Commission on a project supporting Integrated Care Systems to reduce health inequalities. The evidence review and stakeholder interviews were conducted during the project’s first phase.
- A self assessment and improvement framework for integrated care systems
- Health inequalities
- Integrated care
- Lived experience
- 3 September 2024
National Voices’ joint letter to the Secretary of State for Health and Social Care
In a letter signed by 110 member organisations, sent in August, National Voices congratulates the new Secretary of State for Health and Social Care on his appointment and outlines the burning topics members are keen to discuss and highlight.
- COVID-19
- Health inequalities
- Digital health and care
- Primary care
- Communication and administration
- 11 June 2024
People’s experiences of diagnosis
Read about National Voices’ work bringing together insights on the process of diagnosis.
- Our vision for improving patient experience of diagnosis
- Digital health and care
- Health inequalities
- Person-centred care
- Communication and administration
- Hospital waiting lists
- 16 May 2024
Addressing inequalities in clinical trials
Read about National Voices’ work to identify key barriers to participation in clinical and research trials and potential ways to address these.
- Communication and administration
- Health inequalities
- Lived experience
- Person-centred care